Returns
Returns and exchanges
7-day returns and 7-day exchanges on eligible items.
Return window
7 days
Calculated from order delivery for eligible items.
Exchanges
Enabled
7-day exchange window on approved requests.
Support
Use support if an order needs manual review or the self-serve flow is unavailable.
Policy details
"Customer can return items within 7 days if unused and in original condition. Exchange is allowed within 7 days for size or fitting issues. Shipping charges are non-refundable."
Common return reasons
Damaged itemWrong item receivedSize or fit issueQuality issueChanged mind